> Source: [sk120560](https://support.checkpoint.com/results/sk/sk120560)

# sk120560 - SmartEvent reports support contract is expired

| Property | Value |
|----------|-------|
| Solution ID | sk120560 |
| Date Created | 2017-09-19 |
| Last Modified | 2025-05-15 |
| Technical Level | General |
| Products | Security Management Server, Licensing |
| Versions | R82.10, R82, R81.20, Not Version-Specific, R82.20 |

## Symptoms

- SmartEvent reports the warning "The contract \[xxxxxxx\] has expired. Please renew.

## Cause

The installed Service Contract file includes a technical support contract that is expired. Example SKU's for the expired support contract include:

* CPES-SS-STANCARD
* CPCES-SS-PREMIUM
* etc

This is a cosmetic issue, and does not impact production.

## Solution

To resolve this issue, the expired contract should be deleted:

* Access the command line of the SmartEvent server
* Run the following command to delete the expired contract, where the "x's" are the reported Support ID in the warning:

`> cplic contract del XXXXXXX`

* `Restart the SmartEvent service by running the following command:`

`> evstop;evstart`

For further assistance, contact Check Point Account Services in one of these ways:

* by creating a [Non-Technical Service Request](https://help.checkpoint.com/)
* by phone:
  * Americas: +1-972-444-6600 - option 3 - option 5
  * International: +972-3-611-5100 - option 3 - option 5

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