> Source: [sk120532](https://support.checkpoint.com/results/sk/sk120532)

# sk120532 - Column with Virtual IP addresses is missing in the ClusterXL Topology after changing the cluster object from IPSO VRRP to Gaia ClusterXL HA mode 

| Property | Value |
|----------|-------|
| Solution ID | sk120532 |
| Date Created | 2017-09-25 |
| Last Modified | 2017-09-26 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- Column with Virtual IP addresses is missing in the ClusterXL Topology in the following scenario:

1. VRRP cluster members on IP Series appliances running IPSO OS and Check Point R65 release were removed from the network
2. New IP Series appliances were installed (instead of the old ones) with R77.30 Gaia OS and were configured with the same settings as the original VRRP cluster members running IPSO
3. The VRRP cluster object in SmartDashboard was changed:  
   * On the "General Properties" pane, "Version" was changed from "R65" to "R77.30"
   * On the "General Properties" pane, "OS" was changed from "IPSO" to "Gaia"
   * On the "General Properties" pane, "ClusterXL" blade was enabled
   * On the "ClusterXL and VRRP" pane, "High Availability" with "ClusterXL" mode was selected
4. On the "Cluster Members" pane, SIC was established with new IP Series appliances
5. On the "Topology" pane:  
   * The entire column where you should configure Virtual IP addresses is missing
   * The "Network Objective" column shows "Non-Monitored Private" for all interfaces
   * The "Topology" column shows "Different topology" for some interfaces

   *Example* :  
   [![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk120532/Example.png)](https://sc1.checkpoint.com/sc/SolutionsStatics/sk120532/Example.png "Click the image to see it in full size in a new tab/window")

## Cause

The cluster object is not enabled for *New High Availability* mode in the management database.

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content
