> Source: [sk120494](https://support.checkpoint.com/results/sk/sk120494)

# sk120494 - SIC status is "Not Communicating" and CPD process restarts  after installing R80.10 Jumbo HFA Take 40

| Property | Value |
|----------|-------|
| Solution ID | sk120494 |
| Date Created | 2017-09-14 |
| Last Modified | 2019-05-07 |
| Technical Level | General |
| Products | Security Gateway, Security Management Server, Multi-Domain Security Management Server |
| Versions | R82.10, R82, R81.20, R82.10, R82, R81.20, R82.10, R82.20, R81.20, R82, R82.20 |
| OS | Gaia |

## Symptoms

- SIC status shows "Not Communicating" and CPD process restarts after installing R80.10 Jumbo HFA Take 40.

## Cause

Hardware Monitoring mechanism gets stuck, causing CPD daemon to restart.

## Solution

This problem was fixed. The fix is included in:

* [Check Point R80.20](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk122485)
* [Jumbo Hotfix Accumulator for R80.10](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk116380) - from *Take 42*

Check Point recommends to always upgrade to the most recent version ([upgrade Security Gateway](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doShowproductpage&productTab=downloads&product=435) / [upgrade Cluster](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doShowproductpage&productTab=downloads&product=428) / [upgrade Security Management Server](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doShowproductpage&productTab=downloads&product=184) / [upgrade Multi-Domain Security Management Server](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doShowproductpage&productTab=downloads&product=166)).

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