> Source: [sk120270](https://support.checkpoint.com/results/sk/sk120270)

# sk120270 - "Please wait while loading..." popup when trying to create a Gateway object

| Property | Value |
|----------|-------|
| Solution ID | sk120270 |
| Date Created | 2017-08-31 |
| Last Modified | 2025-05-15 |
| Technical Level | Advanced |
| Products | Security Management Server |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * "Please wait while loading..." popup when trying to create a Gateway object, until it times-out.   
  ![](https://sc1.checkpoint.com/sc/SolutionsStatics/NEW_SK_NOID1504173268381/Pleasewait1708310314.jpg)
* Regular network objects are working properly.

## Cause

Security Gateway license was installed instead of a management license. (CPSG-C-8-U)

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content
