> Source: [sk120253](https://support.checkpoint.com/results/sk/sk120253)

# sk120253 - "Error restoring backup files failed - the machine might be in a unstable state" message in Gaia Portal when trying to upgrade Secondary Security Management Server from R80 to R80.10

| Property | Value |
|----------|-------|
| Solution ID | sk120253 |
| Date Created | 2017-08-29 |
| Last Modified | 2017-09-19 |
| Technical Level | Advanced |
| Products | Security Management Server |
| Versions | R82.10, R82, R81.20, R82.20 |
| OS | Gaia |

## Symptoms

- * Upgrade of Secondary Security Management Server from R80 to R80.10 fails with "`Error restoring back files failed - the machine might be in a unstable state. Contact Check Point Technical Services for further assistance.`" message in Gaia Portal.

* *$FWDIR/log/cpm.elg* file shows:

  `
  03/08/17 00:58:12,739 ERROR cpm.commands.SchemaChangesCommand [main]: Exception thrown during running schema changes command`  
  `
  com.checkpoint.infrastructure.utils.runtime.CpAssertionError: Failed to update the objects via UpdateObjectsRequest`  
  `
  Exception as a key problem - 01/08/17 07:15:35,616 ERROR internal.operation.OperationSvcImpl [main]: caught exception "null" from class java.lang.NullPointerException`  
  ` 
  01/08/17 07:15:35,617 ERROR utils.runtime.CpAssert$DefaultAssertionErrorHandler [main]: AssertionError has been caught: Failed to update the objects via UpdateObjectsRequest`  
  `
  01/08/17 07:15:35,622 ERROR infrastructure.logging.DefaultExceptionLoggerHandlerImpl [main]: incident [XXX]:`  
  ` 
  com.checkpoint.infrastructure.utils.runtime.CpAssertionError: Failed to update the objects via UpdateObjectsRequest`  
  `
  at com.checkpoint.infrastructure.utils.runtime.CpAssert$DefaultAssertionErrorCreator.createAssertionError(CpAssert.java:1)`  
  `
  at com.checkpoint.infrastructure.utils.runtime.CpAssert.doFail(CpAssert.java:28)`  
  `
  at com.checkpoint.infrastructure.utils.runtime.CpAssert.fail(CpAssert.java:5)`  
  `
  at com.checkpoint.blades_common.schema_changes.ForceUpdateObjectsManager.updateObjectsRequests_aroundBody10(ForceUpdateObjectsManager.java:220)`  
  `
  at com.checkpoint.blades_common.schema_changes.ForceUpdateObjectsManager$AjcClosure11.run(ForceUpdateObjectsManager.java:1)`  
  `
  ...
  `

## Cause

Issue with the *default_database.jar* and *blades_common.jar* files.

## Solution

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---

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