> Source: [sk119401](https://support.checkpoint.com/results/sk/sk119401)

# sk119401 - Gaia backup files are not created on Multi-Domain Management server

| Property | Value |
|----------|-------|
| Solution ID | sk119401 |
| Date Created | 2017-07-30 |
| Last Modified | 2019-05-07 |
| Technical Level | Advanced |
| Products | Multi-Domain Security Management Server |
| Versions | R82.10, R81.20, R82, R82.20 |
| OS | Gaia |

## Symptoms

- "Backup has finished successfully" window appears when the OS backup operation in clish completes, but the backup file is not created on the Multi-Domain Management server machine.

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content