> Source: [sk119057](https://support.checkpoint.com/results/sk/sk119057)

# sk119057 - "Hits" counter in a rule in SmartDashboard / SmartConsole does not increase even though traffic was matched to this rule

| Property | Value |
|----------|-------|
| Solution ID | sk119057 |
| Date Created | 2017-09-19 |
| Last Modified | 2022-11-24 |
| Technical Level | Advanced |
| Products | Security Management Server, SmartConsole, Multi-Domain Security Management Server |
| Versions | R81.20, R81.10 (EOS), R81 (EOS), R81.20, R81.10 (EOS), R81 (EOS), R81 (EOS), R81.10 (EOS), R81.20 |

## Symptoms

- "Hits" counter in a rule in SmartDashboard/SmartConsole does not increase even though traffic was matched to this rule.
*Example* :  
[![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk119057/Hits.png)](https://sc1.checkpoint.com/sc/SolutionsStatics/sk119057/Hits.png "Click the image to see it in full size in a new tab/window")

## Cause

Possible issue with SmartDashboard/SmartConsole cache.

## Solution

This solution requires authentication. Please log in to view the full solution.

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