> Source: [sk119056](https://support.checkpoint.com/results/sk/sk119056)

# sk119056 - "Query failed" error when filtering a report by object in SmartEvent

| Property | Value |
|----------|-------|
| Solution ID | sk119056 |
| Date Created | 2017-07-24 |
| Last Modified | 2020-07-27 |
| Technical Level | Advanced |
| Products | Security Management Server |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * Using object names in reports filter in SmartEvent returns "query failed".
* Following error message is found in solr.elg file:  
  `Error while convert ip address to hexadecimal from string`

## Cause

Error in the convertion of ip address to hexadecimal.

## Solution

This solution requires authentication. Please log in to view the full solution.

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