> Source: [sk118873](https://support.checkpoint.com/results/sk/sk118873)

# sk118873 - JavaScript Alert pop-ups are displayed when switching to log view in SmartConsole and in SmartView

| Property | Value |
|----------|-------|
| Solution ID | sk118873 |
| Date Created | 2017-07-12 |
| Last Modified | 2017-07-12 |
| Technical Level | Advanced |
| Products | Security Management Server |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- JavaScript Alert pop-ups are displayed when switching to log view in SmartConsole and in SmartView.
*Example* :  
![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk118873/JavaScript_Alert.png)

## Cause

Slow connection between the Management Server and SmartConsole client computer.

## Solution

This solution requires authentication. Please log in to view the full solution.

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