> Source: [sk118772](https://support.checkpoint.com/results/sk/sk118772)

# sk118772 - Files added to DLP Whitelist are still being "detected"

| Property | Value |
|----------|-------|
| Solution ID | sk118772 |
| Date Created | 2017-07-13 |
| Last Modified | 2023-05-07 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R81.20, R81.10 (EOS), R81 (EOS) |

## Symptoms

- * Files added to DLP Whitelist are still being "detected".

* "`Scan was halted. Disk space usage is at 75%`" log is seen in SmartView Tracker / SmartLog that a fingerprint scan failed.

* DLP Error message : An error occurred while attempting to start the scan for fingerprint test on Cluster Member . Please try again later.

## Cause

The disk space utilization on the DLP Gateway in the `/var/log/` partition is greater than 70%.

## Solution

This solution requires authentication. Please log in to view the full solution.

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