> Source: [sk118152](https://support.checkpoint.com/results/sk/sk118152)

# sk118152 - "Error 27118.FDE must finish deployment before it can be uninstalled" when trying to uninstall Endpoint Security Client

| Property | Value |
|----------|-------|
| Solution ID | sk118152 |
| Date Created | 2017-06-15 |
| Last Modified | 2023-05-24 |
| Technical Level | General |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X |

## Symptoms

- * When trying to uninstall the Endpoint Security Client, the: "`Error 27118.FDE must finish deployment before it can be uninstalled`" error appears:   

  ![](https://sc1.checkpoint.com/sc//SolutionsStatics/NEW_SK_NOID1497509672657/271181706142359.JPG)
* FDE blade is stuck in "Waiting for Policy" stage.

## Cause

FDE did not finish its deployment, and that is why it is not possible to remove Endpoint Security Client.

## Solution

1. Open Windows services by running the command *services.msc* in the Start search.
2. Find and stop "Check Point Full Disk Encryption" service.
3. Now it should be possible to remove Endpoint Security Client from the Control Panel.

If the above procedure does not resolve the issue, refer to [sk103727 - How to uninstall Endpoint Security Client from SafeMode](https://support.checkpoint.com/results/sk/sk103727).

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