> Source: [sk118092](https://support.checkpoint.com/results/sk/sk118092)

# sk118092 - "Unknown Status" is displayed in SmartDomain Manager for a Domain Log Server

| Property | Value |
|----------|-------|
| Solution ID | sk118092 |
| Date Created | 2017-06-13 |
| Last Modified | 2017-06-15 |
| Technical Level | Advanced |
| Products | Multi-Domain Security Management Server |
| Versions | R82.10, R81.20, R82 |
| OS | Gaia |

## Symptoms

- * "`Unknown Status`" is displayed in SmartDomain Manager for a Domain Log Server.

* Output of "`mdsstat`" command shows that all processes up for the Domain Log Server.

* Resetting the Domain Log Server from SmartDomain Manager does not change the status.

* Restarting the Domain Log Server (with "`mdsstop_customer / mdsstart_customer`" command) does not change the status.

## Cause

ICA corruption with the Domain Management Server.

## Solution

This solution requires authentication. Please log in to view the full solution.

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