> Source: [sk118083](https://support.checkpoint.com/results/sk/sk118083)

# sk118083 - sms daemon does not start on startup

| Property | Value |
|----------|-------|
| Solution ID | sk118083 |
| Date Created | 2017-06-12 |
| Last Modified | 2018-09-05 |
| Technical Level | Advanced |
| Products | Security Management Server, Multi-Domain Security Management Server |
| Versions | R82.10, R82, R81.20, R82.10, R81.20, R82 |
| OS | Gaia |

## Symptoms

- * The sms daemon does not start automatically on the Security Management Server startup.
* Running: `# LSMenabler` shows:  
  `This Security Management Server supports Profile Based Management`  
* Running: "netstat -an" show that the Security Management Server is **not** listening on ports 9282 \& 9283.
* The command "smsstart" shows:  
  `VPN-1 Embedded Connector started successfully`  
  Instead of:  
  `VPN-1 Embedded Connector already running`.
* Running fwm debug (per [sk86186](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk86186)) the following logs are found:  
  \[FWM PID\]@XXXXXX\[DATE TIME\] Didn't get expected object for query CPOBJ.CPOBJ_DOES_SOFAWARE_GATEWAY_OR_LSM_SOFAWARE_PROFILE_EXIST  
  \[FWM PID\]@XXXXXX\[DATE TIME\] StartOrStopSofawareProcess : VPN-1 Edge objects was not found in the database.  
  \[FWM PID\]@XXXXXX\[DATE TIME\] ActivateOrDeactivateSofawareProcess : Going to execute command ''/opt/CPmds-R80/customers/XXXXXX/CPsuite-R80/fw1/bin/smsstop'''

## Solution

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