> Source: [sk117579](https://support.checkpoint.com/results/sk/sk117579)

# sk117579 - User Awareness DC server synchronization period on SMB device cannot be changed

| Property | Value |
|----------|-------|
| Solution ID | sk117579 |
| Date Created | 2017-05-24 |
| Last Modified | 2022-07-24 |
| Technical Level | Advanced |
| Products | Spark Firewall (Locally Managed) |
| Versions | R81.10.X |
| Platform | 1500, 1600, 1800 |

## Symptoms

- User Awareness Domain Controller (DC) server synchronization period on SMB device in WebUI -\> User Awareness -\> Users \& Objects view is set to 24 hours and cannot be changed:

![](https://sc1.checkpoint.com/sc/SolutionsStatics/NEW_SK_NOID1495615561392/AD1705240152.PNG)

## Solution

This solution requires authentication. Please log in to view the full solution.

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