> Source: [sk116981](https://support.checkpoint.com/results/sk/sk116981)

# sk116981 - SMB appliance scheduled firmware upgrade not starting

| Property | Value |
|----------|-------|
| Solution ID | sk116981 |
| Date Created | 2017-04-20 |
| Last Modified | 2019-12-30 |
| Technical Level | Advanced |
| Products | Spark Firewall (Locally Managed) |
| Versions | R82.00.X, R81.10.X |
| Platform | 910 |

## Symptoms

- SMB appliance does not start scheduled firmware upgrade while it is connected to the SMP server.

## Cause

Issue is related to the schedule topic, that should be pushed from SMP to the Security Gateway.

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content