> Source: [sk116935](https://support.checkpoint.com/results/sk/sk116935)

# sk116935 - "No match found for your search" error in SmartConsole

| Property | Value |
|----------|-------|
| Solution ID | sk116935 |
| Date Created | 2017-05-03 |
| Last Modified | 2019-10-30 |
| Technical Level | Advanced |
| Products | Security Management Server, SmartConsole |
| Versions | R82.10, R82, R81.20, R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * "No match found for your search" error pops up and no log shows when clicking on any firewall rule in SmartConsole.   

* The `log_indexer.elg` file shows:

  ```
  
  [log_indexer PID ...[DATE TIME] POST /backresolve
  [log_indexer PID ...[DATE TIME] RFLResolver::HandleBackResolveQueryRequest allowed domain:All Domains
  [log_indexer PID ...[DATE TIME] POST /resolve
  [log_indexer PID ...[DATE TIME] QueryProcessor::Parse: (QueryDriver)syntax error, unexpected <END OF QUERY>:
  [log_indexer PID ...[DATE TIME] QueryProcessor::Parse: (QueryDriver)syntax error, unexpected <END OF QUERY>:
  [log_indexer PID ...[DATE TIME] ResolveValue() - failed to resolve query. Returning original query:
  *:*
  ```

## Cause

The firewallandvpn indexing was disabled.

## Solution

This solution requires authentication. Please log in to view the full solution.

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