> Source: [sk116856](https://support.checkpoint.com/results/sk/sk116856)

# sk116856 - Installation of Take_76 of R80 Jumbo Hotfix Accumulator over Take_29 using CPUSE hangs at 47%

| Property | Value |
|----------|-------|
| Solution ID | sk116856 |
| Date Created | 2017-04-12 |
| Last Modified | 2018-05-08 |
| Technical Level | Advanced |
| Products | Security Management Server, Multi-Domain Security Management Server |
| Versions | R82.10, R82, R81.20, R82.10, R82.x, R82.20, R82.x, R81.20, R82, R82.20 |
| OS | Gaia |

## Symptoms

- * Installation of *Take_76* of [R80 Jumbo Hotfix Accumulator](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk111536) over the currently installed *Take_29* of [R80 Jumbo Hotfix Accumulator](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk111536) using CPUSE hangs at 47%.

  *Example* :  
  [![](https://sc1.checkpoint.com/sc/SolutionsStatics/NEW_SK_NOID1492058624536/image0031704122200.jpg)](https://sc1.checkpoint.com/sc/SolutionsStatics/NEW_SK_NOID1492058624536/image0031704122200.jpg "Click the image to see it in full size in a new tab/window")
* *$FWDIR/log/cpm.elg* file shows:

  `INFO dleserver.internal.SlowDownThreadPoolTaskExecutor [main]: Shutting down ExecutorService 'taskExecutor'`  
  `
  Exception in thread "main" org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'setupPreparationBean' defined in class path resource [objectStoreConfiguration.xml]: Invocation of init method failed; nested exception is CpmGeneralException{base='com.checkpoint.management.is.exceptions.CpmGeneralException: Couldn't connect to database', errorCode='CP_ERR_DATABASE_CONNECTION', errorFamily='null', messageForUser='null', message='Couldn't connect to database'}`  
  `
  ... ...`  
  `
  Caused by: CpmGeneralException{base='com.checkpoint.management.is.exceptions.CpmGeneralException: Couldn't connect to database', errorCode='CP_ERR_DATABASE_CONNECTION', errorFamily='null', messageForUser='null', message='Couldn't connect to database'}`  
  `
  ... ...`  
  `
  Caused by: org.postgresql.util.PSQLException: Connection refused. Check that the hostname and port are correct and that the postmaster is accepting TCP/IP connections.`  
  `
  ... ...`  
  `
  Caused by: java.net.ConnectException: Connection refused`
  *Example* :  
  [![](https://sc1.checkpoint.com/sc/SolutionsStatics/NEW_SK_NOID1492058624536/image0041704122201.jpg)](https://sc1.checkpoint.com/sc/SolutionsStatics/NEW_SK_NOID1492058624536/image0041704122201.jpg "Click the image to see it in full size in a new tab/window")

## Cause

During the installation of a newer Take of R80 Jumbo Hotfix Accumulator, the currently installed Take is uninstalled and some of the required permissions are changed.  
As a result, the installation of a newer Take cannot complete since CPM is waiting for Postgres to start.

This seems to be a random issue that does not occur during each installation of R80 Jumbo Hotfix Accumulator.

## Solution

This solution requires authentication. Please log in to view the full solution.

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