> Source: [sk116681](https://support.checkpoint.com/results/sk/sk116681)

# sk116681 - NTP traffic through Capsule Cloud gateway not syncing

| Property | Value |
|----------|-------|
| Solution ID | sk116681 |
| Date Created | 2017-04-03 |
| Last Modified | 2017-05-02 |
| Technical Level | Advanced |

## Symptoms

- Client devices unable to sync their clock with defined NTP server once connected with "Check Point Capsule connect".

## Cause

NTP traffic is blocked by the cloud.

## Solution

This solution requires authentication. Please log in to view the full solution.

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