> Source: [sk116469](https://support.checkpoint.com/results/sk/sk116469)

# sk116469 - E-mails are not passing through the DLP Gateway configured as Mail Transfer Agent (MTA)

| Property | Value |
|----------|-------|
| Solution ID | sk116469 |
| Date Created | 2017-03-22 |
| Last Modified | 2017-03-22 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * E-mails are not passing through the DLP Gateway configured as Mail Transfer Agent (MTA).

* Output of the "`/opt/postfix/usr/sbin/postqueue -c /opt/postfix/etc/postfix/ -p`" command on the Security Gateway shows that e-mails are stuck in Postfix queue.

* Running Postfix under debug shows the following error in the */var/log/maillog\** files:  

  ``mkdir: cannot create directory `/opt/postfix/var/lib/postfix': No such file or directory``

## Solution

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