> Source: [sk116455](https://support.checkpoint.com/results/sk/sk116455)

# sk116455 - "The updated Inspect files were not installed due to signature mismatches or error" message appears after Jumbo Hotfix Installation

| Property | Value |
|----------|-------|
| Solution ID | sk116455 |
| Date Created | 2017-04-13 |
| Last Modified | 2026-08-06 |
| Technical Level | Advanced |
| Products | Security Management Server |
| Versions | R81.20, R81.10 (EOS), R81 (EOS) |

## Symptoms

- * This message appears when the Jumbo Hotfix installation finishes: "*The updated inspect files were NOT installed due to signature mismatches or error"*.

* Policy installation fails with one or both of these messages:

  * "`ERROR: cannot find <iked_ports_block_in> anywhere`"

  * "`ERROR: cannot find <iked_ports_block_out> anywhere`"

## Cause

During Jumbo Hotfix installation, the installer checks whether the Inspect files were manually changed.

If the Jumbo Hotfix includes updated *\*.def* files and the installer detects manual changes in the existing Inspect files, it does not replace those files automatically. This prevents the installer from overwriting local changes without administrator review.

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## Solution

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