> Source: [sk116388](https://support.checkpoint.com/results/sk/sk116388)

# sk116388 - "URL Filtering Engine Failed" error on RAD Status

| Property | Value |
|----------|-------|
| Solution ID | sk116388 |
| Date Created | 2017-03-21 |
| Last Modified | 2017-03-22 |
| Technical Level | General |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- Rad Status Show Error with description: "URL Filtering Engine Failed"  

![](https://sc1.checkpoint.com/sc/SolutionsStatics/NEW_SK_NOID1489751115537/RAD Status1703170457.PNG)![](https://sc1.checkpoint.com/sc/SolutionsStatics/NEW_SK_NOID1489751115537/RAD Status1703170453.PNG)

## Cause

The file $FWDIR/appi/update/appi_status.C file is corrupted.

## Solution

1. Copy "appi_status.C" file under $FWDIR/appi/update/ from another Security Gateway/VS and save it your desktop.

2. Backup the original File on the problematic Security Gateway/VS:

`# cp appi_status.C appi_status.C_Backup`  

3. Replace with the new one under: $FWDIR/appi/update/

(change should be done on the problematic Security Gateway/VS)  

4. Once the file has been replaced, ensure that it is still in unix format with:

<!-- -->

`# dos2unix appi_status.C`

**Notes:** The status and subscription will look all fine. You need to verify from below commands:  
`# cpstat appi -f update_status`  
` # cpstat appi -f subscription_status`  

Debug on RAD process does not point any issue.

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