> Source: [sk116373](https://support.checkpoint.com/results/sk/sk116373)

# sk116373 - Capsule VPN installed on Windows Phone 8.1 fails to connect to site and an error message is displayed

| Property | Value |
|----------|-------|
| Solution ID | sk116373 |
| Date Created | 2017-03-15 |
| Last Modified | 2017-03-24 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X |

## Symptoms

- * Capsule VPN installed on Windows Phone 8.1 cannot connect to site.
* Error: "The function requested is not supported (Exception from HRSULT:0x80090302 Error code 2250".

## Cause

Windows Phone 8.1 does not support TLS1.2.

## Solution

This solution requires authentication. Please log in to view the full solution.

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