> Source: [sk116276](https://support.checkpoint.com/results/sk/sk116276)

# sk116276 - After changing user details in the AD, the changes are not updated by the Endpoint AD scanner

| Property | Value |
|----------|-------|
| Solution ID | sk116276 |
| Date Created | 2017-03-10 |
| Last Modified | 2020-03-09 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X, R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- After changing partial AD user details (such as: Last name, Expiration date, etc.), and then scanning the AD using the Endpoint AD scanner, the changes are not updated in the Endpoint Security Server database.

## Cause

This issue occurs after installation of hotfix from [sk113493](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk113493).

## Solution

This solution requires authentication. Please log in to view the full solution.

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