> Source: [sk116068](https://support.checkpoint.com/results/sk/sk116068)

# sk116068 - "Find URL Categories" window on "Application & URL Filtering" tab shows "Risk: Unknown"

| Property | Value |
|----------|-------|
| Solution ID | sk116068 |
| Date Created | 2017-03-17 |
| Last Modified | 2017-03-20 |
| Technical Level | Advanced |
| Products | Security Gateway, SmartConsole |
| Versions | R82.10, R82, R81.20, R82.10, R82.20, R82, R81.20 |

## Symptoms

- "Find URL Categories" window on "Application \& URL Filtering" tab shows "Risk: Unknown":

1. In SmartDashboard, go to the "*Application \& URL Filtering*" tab.
2. In the left upper tree, click on the "*Overview*".
3. Go to the widget "*Messages and Actions*" (by default, in the right upper corner).
4. In the search field, enter the URL (e.g., `www.netflix.com`) and press Enter.
5. The "*Find URL Categories*" window appears with relevant category.
6. The "*Risk:* " field shows "*Unknown* " for some URLs.  
   *Example* :  
   [![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk116068/Unknown.png)](https://sc1.checkpoint.com/sc/SolutionsStatics/sk116068/Unknown.png "Click the image to see it in full size in a new tab/window")

## Cause

In the URL Filtering, there is only one explicit risk used - "High Risk".  
Meaning, for all URLs that were not categorized as "High Risk", the "*Risk:* " field in the "*Find URL Categories* " window will show "*Unknown*".

*Example*:

[![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk116068/High.png)](https://sc1.checkpoint.com/sc/SolutionsStatics/sk116068/High.png "Click the image to see it in full size in a new tab/window")

## Solution

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