> Source: [sk115875](https://support.checkpoint.com/results/sk/sk115875)

# sk115875 - Radius attribute 26 is not working with Remote Access user authentication 

| Property | Value |
|----------|-------|
| Solution ID | sk115875 |
| Date Created | 2017-02-14 |
| Last Modified | 2018-11-02 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X |
| OS | Windows, Gaia |

## Symptoms

- * Radius attribute 26 is not working with Remote Access user authentication.
* On VPN debug (vpn debug on TDERROR_ALL_ALL=5), following log is shown in $FWDIR/log/vpnd.elg:  

  `[PID][DATE TIME][AU] radius_update_by_reply: found attr type 26.`  
  `
  [PID][DATE TIME][AU] radius_update_by_reply: found attr type 25.`  
  `
  [PID][DATE TIME][AU] radius_update_by_reply: attr type 25 has an update func.`  
  `
  [PID][DATE TIME][AU] attr_get_from_buf: got a RADIUS attr buffer (type=25 vendor:type=0:0): (hex code is omitted here)`  
  `
  [PID][DATE TIME][AU] radius_update_by_reply: calling handler for attr 25.`  
  `
  [PID][DATE TIME][AU] radius_update_user_groups(au=xxxxxxx): start. do_radgroups=1`  
  ` 
  [PID][DATE TIME][AU] radius_update_user_groups: didn't add group`

## Cause

By default VPN uses the 'Class attribute' (IETF RADIUS attribute number 25).

## Solution

This solution requires authentication. Please log in to view the full solution.

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