> Source: [sk115553](https://support.checkpoint.com/results/sk/sk115553)

# sk115553 - Critical Device "routed" reports its state as "problem" after running the "clusterXL_admin up" command

| Property | Value |
|----------|-------|
| Solution ID | sk115553 |
| Date Created | 2017-01-17 |
| Last Modified | 2017-01-19 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * Output of "`cphaprob state`" command shows that State of the member is still "Down" after running the "clusterXL_admin up" command per [sk55081 - Best Practices - Manual fail-over in ClusterXL](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk55081).

* Output of "`cphaprob list`" command shows that Critical Device "routed" reports its state as "problem".

* Cluster kernel debug during this issue shows:  

  `;fwha_report_id_problem_status: Try to update state to ACTIVE due to pnote Problem Notification (desc routed);`

* */var/log/messages* file during this issue shows:  

  `routed[`*PID* `]: cpcl_vrf_master_listen_accept(...): entering cpcl_vrf_master_listen_accept`  
  `
  routed[`*PID*`]: cpcl_vrf_master_listen_accept(...): leaving`

* */var/log/routed.log* during this issue shows:  

  `
  cpcl_add_cxl_addresses(...): Entering`  
  `
  cpcl_slave_connected_to_master(...): exiting`  
  `
  cpcl_add_cxl_addresses(...): Entering`  
  `
  cpcl_add_cxl_addresses(...): Cluster interface is up 
  `

## Cause

RouteD daemon must synchronize the Dynamic Routing information from the Active peer member.  
For example, if BGP is configured, such sync could take more than 30 minutes.

## Solution

This solution requires authentication. Please log in to view the full solution.

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