> Source: [sk115233](https://support.checkpoint.com/results/sk/sk115233)

# sk115233 - Authentication to Internal Web site configured with Hostname Translation Link Translation method fails

| Property | Value |
|----------|-------|
| Solution ID | sk115233 |
| Date Created | 2016-12-27 |
| Last Modified | 2023-06-19 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R81.10 (EOS), R81 (EOS) |
| OS | Gaia |

## Symptoms

- * Authentication to Internal Web site configured with Hostname Translation Link Translation method fails.  
  (The Internal Web Site requires authentication with user name and password, which is different from the MAB Portal's authentication, so cannot use SSO.)
* In *trac.log* debug output, see:  
  "\<� p� \>The server encountered an error processing the request. See server logs for more details.\<� /p� \>"

## Cause

The issue is caused by the fact JS is adding "Authorization" header to the request and gateway is removing the header.

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content
