> Source: [sk115110](https://support.checkpoint.com/results/sk/sk115110)

# sk115110 - "Access denied. The destination of your request has not been configured or you do not have authorization to access it." error

| Property | Value |
|----------|-------|
| Solution ID | sk115110 |
| Date Created | 2017-04-17 |
| Last Modified | 2020-04-26 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * "`Access denied. The destination of your request has not been configured, or you do not have authorization to access it. (403)`" error when trying to access Web application or file share through the Mobile Access portal.  

* SmartView Tracker log shows:

  ```
  
  Product:  Mobile Access
  Reason: The requested destination is not configured for this user's group in the Mobile Access policy.
  Mobile Access Category:	Web
  Access:   	Denied
  Resource:  http://10.x.x.x:80/sig.php
  ```

## Cause

In the Authorized Locations, the resource IP address is incorrectly configured and does not match the IP represented in the log.

## Solution

This solution requires authentication. Please log in to view the full solution.

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