> Source: [sk115105](https://support.checkpoint.com/results/sk/sk115105)

# sk115105 - "Your client certificate is no longer Valid, Please contact your administrator for new certificate" error message when attempting to connect to Mobile Access Gateway via Capsule Workspace

| Property | Value |
|----------|-------|
| Solution ID | sk115105 |
| Date Created | 2016-12-20 |
| Last Modified | 2017-01-01 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Android |
| Platform | Mobile Devices |

## Symptoms

- * When trying to connect with certificates to the Mobile Access Gateway the following error is displayed: "Your client certificate is no longer Valid, Please contact your administrator for new certificate"  

  ![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk115105/sk1151051701010108.PNG)
* In the Capsule Workspace logs, the following lines appear:  
  12-19 12:35:31.283 12236 1023 E Workspace mb.loadKS: failed to load first copy (YzFhMWVhYmEtNDA2ZC00ZDk4LTk2YTYtNDlmOWIwZDY3ODFi.p12) java.io.IOException: PKCS12 key store mac invalid - wrong password or corrupted file.  
  at com.android.org.bouncycastle.jcajce.provider.keystore.pkcs12.PKCS12KeyStoreSpi.engineLoad(PKCS12KeyStoreSpi.java:827)  
  12-19 12:35:31.300 12236 1023 E Workspace mb.loadKS: failed to load second copy (YzFhMWVhYmEtNDA2ZC00ZDk4LTk2YTYtNDlmOWIwZDY3ODFi.p12_2) java.io.IOException: PKCS12 key store mac invalid - wrong password or corrupted file.  
  at com.android.org.bouncycastle.jcajce.provider.keystore.pkcs12.PKCS12KeyStoreSpi.engineLoad(PKCS12KeyStoreSpi.java:827)  
* The issue occurs on Android 6 or higher OS version

## Cause

**Environment:** The authentication method to the Mobile Access Gateway is using Certificate (or 2 factor where the first authentication factor is certificates).

The Capsule Workspace application does not have permissions to read/write data to the Storage of the Android Phone.

## Solution

This solution requires authentication. Please log in to view the full solution.

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