> Source: [sk114936](https://support.checkpoint.com/results/sk/sk114936)

# sk114936 - All CPD processes on Multi-Domain Management Server are crashing very often

| Property | Value |
|----------|-------|
| Solution ID | sk114936 |
| Date Created | 2016-12-11 |
| Last Modified | 2018-05-02 |
| Technical Level | Advanced |
| Products | Multi-Domain Security Management Server |
| Versions | R82.10, R81.20, R82 |

## Symptoms

- * The CPD processes of the MDS and all CMAs are restarting every 10 minutes.  

* The Multi-Domain Server's CPD processes status is down in the output of `mdsstat` command.  

* The cpwd.elg file shows:  
  `[ERROR] CPD (pid=12345) did not send keep-alive message for 1 number of times`  
  These messages repeat every minute until the 10th time, when cpwd terminates CPD.

## Cause

By design, the CPD process will query the hardware sensors for status.

In a Multi-Domain Management environment, multiple CPD processes are querying the same sensors causing a lock.

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content
