> Source: [sk114899](https://support.checkpoint.com/results/sk/sk114899)

# sk114899 - Identity Awareness will not update to new Certificate

| Property | Value |
|----------|-------|
| Solution ID | sk114899 |
| Date Created | 2016-12-12 |
| Last Modified | 2026-07-07 |
| Technical Level | Advanced |
| Products | Security Gateway, Security Management Server, Multi-Domain Security Management Server |
| Versions | R82.10, R82, R81.20, R82.10, R82, R81.20, R82.10, R82.20, R81.20, R82, R82.20 |
| OS | Gaia |

## Symptoms

- * Old certificate is deleted from the Security Gateway object, new one is added, and upon closing the window, the old certificate is back.
* Applying the solution in [sk106500](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk106500) does not resolve the issue.

## Cause

Certificate must be deleted using the [GuiDBedit Tool](http://supportcontent.checkpoint.com/solutions?id=sk13009).

## Solution

This solution requires authentication. Please log in to view the full solution.

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