> Source: [sk114898](https://support.checkpoint.com/results/sk/sk114898)

# sk114898 - "Threat Emulation Cloud Subscription Status" section in SmartView Monitor shows wrong values

| Property | Value |
|----------|-------|
| Solution ID | sk114898 |
| Date Created | 2016-12-11 |
| Last Modified | 2017-02-01 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * SmartView Monitor shows wrong values about Cloud Subscription Status for Threat Emulation Gateway (in the upper pane, click on the TE Gateway object - in the lower pane, scroll down to the "Threat Emulation" section - click on "More..." - scroll down to the "Threat Emulation Cloud Subscription Status" section):

  |-----------------------------|----------------------------------|
  | Status                      | Unknown                          |
  | Billing Period              | No Billing Period                |
  | Remaining Quota on Cloud    | No Remaining Quota on Cloud      |
  | Monthly Quota on Cloud Used | No cloud usage during last month |

  *Example*:
  [![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk114898/Example.png)](https://sc1.checkpoint.com/sc/SolutionsStatics/sk114898/Example.png "Click the image to see it in full size in a new tab/window")
* Output of the "`tecli show cloud quota`" command on the Threat Emulation Gateway shows:  

  `daemon did not respond or is not running`

## Cause

TED daemon has terminated on the Threat Emulation Gateway.

## Solution

This solution requires authentication. Please log in to view the full solution.

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