> Source: [sk114852](https://support.checkpoint.com/results/sk/sk114852)

# sk114852 - "show asset network" and "show asset all" commands do not show network information on 13000 appliances 

| Property | Value |
|----------|-------|
| Solution ID | sk114852 |
| Date Created | 2016-12-06 |
| Last Modified | 2017-07-23 |
| Technical Level | Advanced |
| Products | Hardware |
| Versions | Not Version-Specific |
| OS | Gaia |

## Symptoms

- `show asset network` and `show asset all` commands do not show any information regarding interfaces.   

Example:

```
Hostname> show asset all
Platform: P-370-00
Model: Check Point 13500
Serial Number: XXXXXXXX
CPU Frequency: 2600.165
Number of disks: 2
Disk 1 Model: WDC WD5003ABYZ-011FA0
Disk 1 Capacity: 500 GB
Disk 2 Model: WDC WD5003ABYZ-011FA0
Disk 2 Capacity: 500 GB
Memory Slot 1 Size: 4096
Memory Slot 2 Size: 4096
Memory Slot 3 Size: 4096
Memory Slot 4 Size: 4096
Memory Slot 5 Size: 4096
Memory Slot 6 Size: 4096
Memory Slot 7 Size: 4096
Memory Slot 8 Size: 4096
Power supply 1 name: Power Supply #1
Power supply 1 status: Up        
Power supply 2 name: Power Supply #2
Power supply 2 status: Up   
```

## Cause

In the *asset.xml* file, in the template name="13000 Series", there is no network section.

## Solution

This solution requires authentication. Please log in to view the full solution.

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