> Source: [sk114816](https://support.checkpoint.com/results/sk/sk114816)

# sk114816 - Capsule Workspace iOS cannot connect to server

| Property | Value |
|----------|-------|
| Solution ID | sk114816 |
| Date Created | 2016-12-06 |
| Last Modified | 2016-12-07 |
| Technical Level | Advanced |
| OS | iOS |
| Platform | Mobile Devices |

## Symptoms

- * Capsule Workspace iOS cannot connect to server.
* User connected to Internet, but appears offline and cannot sync his data.
* Server is up and running and other clients can connect.
* User cannot connect to https://sitename via Safari.

## Cause

iOS bug, DNS related issue in mobile's network.

## Solution

This solution requires authentication. Please log in to view the full solution.

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