> Source: [sk114797](https://support.checkpoint.com/results/sk/sk114797)

# sk114797 - External User Profile objects are missing from R80.XX SmartConsole

| Property | Value |
|----------|-------|
| Solution ID | sk114797 |
| Date Created | 2016-12-02 |
| Last Modified | 2025-03-27 |
| Technical Level | Advanced |
| Products | Security Management Server, SmartConsole |
| Versions | R81.20, R81.10 (EOS), R81.20, R81.10 (EOS) |

## Symptoms

- There is no option in the R80 SmartConsole to create an External User Profile (generic\*).

## Solution

This solution requires authentication. Please log in to view the full solution.

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