> Source: [sk114766](https://support.checkpoint.com/results/sk/sk114766)

# sk114766 - Application Control in R80.x is not matching for a non-http(s) based service 

| Property | Value |
|----------|-------|
| Solution ID | sk114766 |
| Date Created | 2016-12-02 |
| Last Modified | 2017-05-18 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- After an upgrade to R80, traffic does not match a rule for a non-http(s) based service, such as Remote Desktop.

## Cause

After an upgrade of the Security Management to R80, all applications and categories use the recommended services, which may not include the correct services or port numbers. For example: 'Allows Remote Administration' group only matches on 'Web-Services' (http / https) not other ports such as 3389 for Remote Desktop, or 5900 for VNC.

## Solution

This solution requires authentication. Please log in to view the full solution.

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