> Source: [sk114630](https://support.checkpoint.com/results/sk/sk114630)

# sk114630 - Alerts from distributed Management/Log Server or MDS/MLM environment do not show up in SmartView Monitor

| Property | Value |
|----------|-------|
| Solution ID | sk114630 |
| Date Created | 2016-11-29 |
| Last Modified | 2018-12-13 |
| Technical Level | Advanced |
| Products | Security Management Server, Multi-Domain Security Management Server |
| Versions | R82.10, R82, R81.20, R82.10, R82.20, R81.20, R82, R82.20 |
| OS | Gaia |

## Symptoms

- If the Gateway is configured to send only Logs and Alerts to a dedicated Log Server/CLM, the alerts will not appear in SmartView Monitor even when "Send user defined alert no.X to SmartView Monitor" and "Run user defined script" is enabled.

## Solution

This solution requires authentication. Please log in to view the full solution.

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