> Source: [sk114629](https://support.checkpoint.com/results/sk/sk114629)

# sk114629 - How to send original email after Threat Extraction scrubs the email

| Property | Value |
|----------|-------|
| Solution ID | sk114629 |
| Date Created | 2016-11-22 |
| Last Modified | 2025-11-26 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20, R81.10 (EOS), R81 (EOS) |
| OS | Gaia |

## Symptoms

- * The user is not able to download the original file from Threat Extraction.

* Trying to download the original file results in:

  `(The notification page has expired. You can safely close the page or Log reverence id: LRID#XXXXXXXX)`

## Cause

The email attachments were cleaned of potential threats by Check Point SandBlast.

## Solution

This solution requires authentication. Please log in to view the full solution.

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