> Source: [sk114623](https://support.checkpoint.com/results/sk/sk114623)

# sk114623 - Endpoint Security VPN clients ignore probing settings configured under Link Selection on Security Gateway

| Property | Value |
|----------|-------|
| Solution ID | sk114623 |
| Date Created | 2016-12-30 |
| Last Modified | 2025-09-15 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | E89.X, E88.X |

## Symptoms

- * Endpoint Security VPN clients ignore probing settings configured under Link Selection on the Security Gateway.
* Clients fail to connect or fail to follow the probing mechanism.

## Cause

"Multiple interface support with redundancy" or ISP redundancy is not supported for Endpoint Security VPN remote access clients.

**Only static Link Selection is supported.** This means that if ('Gateway Properties \> VPN \> Link Selection \> "Use a probing method"') is selected, then the setting that will actually apply is (Gateway Properties \> VPN \> Link Selection \> "Always use this IP address" \> Main address').

**When ISP redundancy is enabled and "Apply settings to VPN traffic" is selected this is also classified as a Probing Method of Link Selection and it will not be applied to Endpoint Security VPN clients.**

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## Solution

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