> Source: [sk114582](https://support.checkpoint.com/results/sk/sk114582)

# sk114582 - SmartLog not working after migration

| Property | Value |
|----------|-------|
| Solution ID | sk114582 |
| Date Created | 2016-11-21 |
| Last Modified | 2018-06-19 |
| Technical Level | Advanced |
| Products | Security Management Server, Multi-Domain Security Management Server, Logging & Status |
| Versions | R82.10, R82, R81.20, R82.10, R82.10, R81.20, R82, R81.20, R82 |
| OS | Gaia |

## Symptoms

- * SmartLog not working after Multi-Domain Management Server/Security Management Server migration.
* Log View tab shows no data.
* General Overview tab shows query failed.
* Logs are invisible and if opened they show: null.
* log_indexer_custom_settings.conf and logServerConfig.xml show references of a different IP.

## Cause

IP used in first time configuration wizard was different (the one found in log_server_custom_settings.conf and logServerConfig.xml) and then changed to the actual IP.

## Solution

This solution requires authentication. Please log in to view the full solution.

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