> Source: [sk114536](https://support.checkpoint.com/results/sk/sk114536)

# sk114536 - "Password should contain at least 4 characters and no more than 8 characters" message in SmartConsole / SmartDashboard when configuring a user object

| Property | Value |
|----------|-------|
| Solution ID | sk114536 |
| Date Created | 2016-11-16 |
| Last Modified | 2022-04-03 |
| Technical Level | Advanced |
| Products | SmartConsole |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- When trying to create a password with more than 8 characters, for a local VPN user in SmartDashboard, the following error message is received:  
"Password should contain at least 4 characters and no more than 8 characters".

![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk114536/P11611170603.png)

## Cause

The limitation of not more than 8 characters for local VPN user password is by design.

## Solution

This solution requires authentication. Please log in to view the full solution.

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