> Source: [sk114527](https://support.checkpoint.com/results/sk/sk114527)

# sk114527 - Cannot activate QoS blade / Policy-Type QoS is greyed out

| Property | Value |
|----------|-------|
| Solution ID | sk114527 |
| Date Created | 2016-11-17 |
| Last Modified | 2024-10-10 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R81.20, R81.10 (EOS), R81 (EOS) |
| OS | Gaia |

## Symptoms

- * In R80.xx: "In order to manage QoS, you must install QoS Security Management Add-On.." error pops up when trying to activate QoS blade on one of the MDS Domain gateway editors after upgrade to R80: ![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk114527/sk114527error1611290554.png)

* In R77.xx: QoS Policy Type is greyed out: ![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk114527/sk114527_r7730_qos-error1804230403.png)

## Cause

In R77.xx it may occur that the QoS option is greyed out in "Add Policy Type to Package". If a QoS policy should be added to the policy package the following steps will solve this.

Prior to R80, activation of QoS on gateway editor that belongs to specific MDS Domain was done in 2 steps:

1. Installing the appropriate license on the MDS Domain.
2. Edit the MDS Domain properties and activating QoS on it.

Starting from R80, this behavior has changed and the need to activate QoS on the MDS Domain was removed.

Sometimes, after upgrade, it is not possible to enable QoS blade on gateway editor that belongs to specific MDS Domain with '*QoS Add-On needs to be installed*' error message.

**On R77.x0** the license feature responsible for activation of QoS is Advanced Networking Blade, CPSB-ADN:

***CPSB-ADN Check Point Advanced Networking blade***

*The Check Point Advanced Networking Software Blade makes it easier for administrators to deploy security within complex and highly utilized network environments making this ideal for high-end enterprise and datacenter environments where performance and availability are critical. It includes a number of advanced networking features such as dynamic routing, multicast support, Quality of Service (QoS) prioritization and application load balancing*

<br />

**On R80.x0** and newer, the license feature is called CPSB-ADNC on the gateway, and CPSB-ADNC-M on the management. Occasionally in Management HA configuration (on MDS) it might happen, that on one CMA the license is installed, and on the other CMA in the same domain it is not. Then, when customer makes the other CMA active, they start experiencing this issue.

## Solution

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