> Source: [sk114512](https://support.checkpoint.com/results/sk/sk114512)

# sk114512 - "General Error" when logging to R80 SmartConsole after performing "migrate import"

| Property | Value |
|----------|-------|
| Solution ID | sk114512 |
| Date Created | 2016-11-14 |
| Last Modified | 2018-01-10 |
| Technical Level | Advanced |
| Products | Security Management Server |
| Versions | R82.10, R82, R81.20, R82.x, R82.20 |
| OS | Gaia |

## Symptoms

- "`General Error`" when logging to R80 SmartConsole after Fresh Install of R80 and importing ("`migrate import`") the database from another Security Management Server.

## Cause

You may have imported a management database either from a Non-Primary Security Management Server, or a Log Server, which is not supported at this time.

## Solution

This solution requires authentication. Please log in to view the full solution.

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