> Source: [sk113934](https://support.checkpoint.com/results/sk/sk113934)

# sk113934 - Report fails to generate after an hour

| Property | Value |
|----------|-------|
| Solution ID | sk113934 |
| Date Created | 2016-10-25 |
| Last Modified | 2019-01-02 |
| Technical Level | Advanced |
| Products | Security Management Server |
| Versions | R82.10, R82, R81.20 |

## Symptoms

- * Report fails to generate after an hour.
* The report shows "Failed" in the NGSE SmartEvent GUI / R80.x SmartConsole.
* The report is stuck on running in R80.x SmartConsole.

## Solution

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