> Source: [sk113745](https://support.checkpoint.com/results/sk/sk113745)

# sk113745 - Certain pages are not displayed when accessing the company portal via Mobile Access Blade portal 

| Property | Value |
|----------|-------|
| Solution ID | sk113745 |
| Date Created | 2016-10-17 |
| Last Modified | 2016-10-18 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * When connecting to the company portal via Mobile Access portal, pages are not displayed correctly or not displayed at all.
* In fiddler, the following error message is received from the internal server regarding the relevant path of the page: "Error 403".
* In fiddler users see that the following cookie is sent to the server with "bad authentication token":

  ```
  X=9a6d6331c89d1aa385e4c7e38b4349dc241ddda4b156c824acc00c49c8281879; XSRF-TOKEN=0e6d3bf90b37bb8ebc58053f309053b4f48e0af6; X="dd3543c8b239679fb7c3684891fcd99aef7784f2-visitTracked=true&___AT=0e6d3bf90b37bb8ebc58053f309053b4f48e0af6&workspaceActivity=26"; selected_realm=ssl_vpn; _pk_id.6.8a3f=c8c07d2d800e8509.1472464517.3.1472564843.1472564832.; _pk_ses.6.8a3f=* 
  ```

## Cause

The HTTP 403 message is coming from the internal server due to the cookie being incorrectly sent in the request.

## Solution

This solution requires authentication. Please log in to view the full solution.

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