> Source: [sk113626](https://support.checkpoint.com/results/sk/sk113626)

# sk113626 - Users connected via SSL VPN unable to browse Internet traffic via Security Gateway

| Property | Value |
|----------|-------|
| Solution ID | sk113626 |
| Date Created | 2016-09-30 |
| Last Modified | 2022-08-02 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * Users connected via SSL VPN unable to browse Internet traffic via Security Gateway.
* Users connected via SSL VPN unable to browse Internet traffic even after changing the parameter *route_all_client_traffic_to_connectra* attribute to "true" in Global Property and including the Office Mode IP in the encryption domain.
* After adding Application IP Range "0.0.0.1 - 255.255.255.254" in Mobile Access policy, user can ping 8.8.8.8 and trace route, but unable to browse any site.

## Solution

This solution requires authentication. Please log in to view the full solution.

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