> Source: [sk113601](https://support.checkpoint.com/results/sk/sk113601)

# sk113601 - "This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package." error message during Endpoint Security Client .msi package installation

| Property | Value |
|----------|-------|
| Solution ID | sk113601 |
| Date Created | 2016-09-28 |
| Last Modified | 2016-10-06 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X |
| OS | Windows |

## Symptoms

- "This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package." error message during Endpoint Security .msi package installation.

## Cause

The *.msi* installation package is corrupted.

## Solution

This solution requires authentication. Please log in to view the full solution.

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