> Source: [sk113164](https://support.checkpoint.com/results/sk/sk113164)

# sk113164 - Mobile Access Dynamic ID does not support SMTP authentication or TLS-SMTP

| Property | Value |
|----------|-------|
| Solution ID | sk113164 |
| Date Created | 2016-09-06 |
| Last Modified | 2019-01-16 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- Mobile Access Dynamic ID does not support SMTP authentication or TLS-SMTP.

## Cause

Dynamic ID with SMTP server requires user name and password for authentication.

## Solution

This solution requires authentication. Please log in to view the full solution.

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