> Source: [sk113161](https://support.checkpoint.com/results/sk/sk113161)

# sk113161 - Top command shows more than 100% CPU utilization for a process

| Property | Value |
|----------|-------|
| Solution ID | sk113161 |
| Date Created | 2016-09-11 |
| Last Modified | 2016-09-12 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- The output of top command shows that "XXXX" process utilizes more than 100% CPU:

```

top - 09:11:37 up  2:37,  1 user,  load average: 0.89, 3.56, 3.72
Tasks: 398 total,   1 running, 397 sleeping,   0 stopped,   0 zombie
Cpu(s):  6.1%us,  2.3%sy,  0.0%ni, 88.5%id,  3.0%wa,  0.0%hi,  0.1%si,  0.0%st
Mem:  24605544k total,  3007220k used, 21598324k free,    63632k buffers
Swap: 18579448k total,     5748k used, 18573700k free,   732280k cached

PID USER      PR  NI  VIRT  RES  SHR S %CPU %MEM    TIME+  COMMAND            
9029 mysql     20   0 4856m 1.1g 4092 S 111.5  4.9  66:25.56 XXXX            
22173 apache    20   0  626m  22m 9856 S 23.2  0.1   0:04.35 httpd              
21935 apache    20   0  625m  25m  12m S  5.8  0.1   0:03.12 httpd     
```

## Cause

The top command shows the value as a percentage of overall CPU time.

## Solution

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