> Source: [sk113160](https://support.checkpoint.com/results/sk/sk113160)

# sk113160 - Radius Authentication is working for WebUI but not for SSH when using Token 

| Property | Value |
|----------|-------|
| Solution ID | sk113160 |
| Date Created | 2016-09-01 |
| Last Modified | 2016-10-16 |
| Technical Level | Advanced |
| Products | Security Gateway, Security Management Server, Multi-Domain Security Management Server |
| Versions | R82.10, R82, R81.20, R82.10, R82, R81.20, R82.10, R82.20, R81.20, R82, R82.20 |
| OS | Gaia |

## Symptoms

- * Radius Authentication is working fine for WebUI using Token
* When using the same user with the same Token for SSH, the Authentication is failing
* Following messages can be seen in /var/log/messages:  
  `pam_radius_auth: packet from RADIUS server X.X.X.X:1812 fails verification: The shared secret is probably incorrect`  
  `
  pam_radius_auth: All RADIUS servers failed to respond`

## Solution

This solution requires authentication. Please log in to view the full solution.

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